Lot's od good places to sit and watch for whales on the grounds. yes sir this hotel is old and was something else before the Marriott chain purchased but if you can overlook the dated aspect you will have a great time. 644 reviews of Sheraton Kona Resort & Spa at Keauhou Bay "I have stayed here twice. Those at the Sheraton Maui Resort & Spa started at $440 per night for a deluxe ocean-view king, since rooms in the lower categories with resort and partial-ocean views were already booked by the time I made my reservation a month out. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. more. It has some really great events happening on the grounds, which you can see from the comfort of the bar area, which also has live music. I would be remiss not to point out that the room is somewhat dated. The guestrooms and suites are also completely refreshed with new furnishings, carpeting and flat-screen TVs. Sheraton Kona Resort & Spa at Keauhou Bay Features, 78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525, Hand sanitizer available to guests & staff. Gym. Nearby attractions include Heavenly Hawaiian Kona Coffee Farm (2.3 miles), Greenwell Farms (4.4 miles), and Kahaluu Bay (1.4 miles). The most helpful contributions are detailed and help others make better decisions. The room was so filthy i had to run out the day i checked in and buy my own cleaning supplies. Swimming pool was not well maintained and it’s <5 feet deep. Absolutely disgusting!! through Marriott mobile app, they responded immediately. Yes, dry cleaning and laundry service are offered to guests. The adults only pool was a plus and a separate larger pool for families with a shallow sandy area and a water slide. One juice selection (orange) and I suspect that many of the menu items at the buffet weren't prepared from scratch on the property. Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona: 3,412 Hotel Reviews, 3,185 traveller photos, and great deals for Sheraton Kona Resort & Spa at Keauhou Bay, ranked #10 of 14 hotels in Kailua-Kona and rated 3.5 of 5 at Tripadvisor. The Swans made of terry cloth towels was Beautiful! I've seen better at a Holiday Inn Express. the stupid pandemic which nothing else opens. The description said robe and slippers provided but none in sight. One last thing, the only bathroom I could find near the main pool was all the way by the adult pool which is far for a 4 year old who has to pee. Does Sheraton Kona Resort & Spa at Keauhou Bay have any great views? There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. The location was outstanding and the view of the ocean was amazing! There was only one chair in the room. No staff will ever say hi or anything kind to any guest. Customer service doesnt exist anymore. We spent a lot of good time at pools and enjoyed the waterslide a lot (open from 11am to 6pm). Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. Limited selection of restaurant options and menu items when one did choose a restaurant. The front desk gal acted like they didn’t have any accommodations for me at first. … Respect the privacy of others. I have to say this is an amazing hotel and I highly recommend! We have more than 70 million property reviews, all from real, verified guests. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms, you'll be close to the best of Hawaii as a guest of our Kailua-Kona hotel located steps from Keauhou Bay. See more questions & answers about this hotel from the Tripadvisor community. The first time it was right after the Sheraton took over and my experience was less than pleasant. I'm sure under pre-covid conditions the hotel was vibrant. Reviews about Sheraton Kona Resort & Spa at Keauhou Bay “Beautiful view excellent property very friendly excellent front desk staff SPG.” “The hotel is located right on the ocean and has a great view.” “very nice setting and quiet at night.nice views from all sides of hotel” Because of the Covid virus everything is not necessarily open like the poolside bar a negative. Just felt as if they did not want my money or service. Great view of the stingrays at night from the balcony. I didn't try Rays on the Bay for lunch or dinner. The ocean view from my room (I think it was 1401) was amazing!! Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. The grounds, waterslide, & pools with waterfalls are wonderful aspects to this resort. After their trip, guests tell us about their stay. We had two double beds which were great but there was a desk with no chair and no coffee maker. The pool area was just off our lanai. I really appreciate that. Breakfast. You really should try to hula & make leis with Siu Lin & definitely do the cultural walk with Uilani, all great fun & delightful opportunities to learn more about Hawaiian culture & history. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? The lanais are kind of small. Discover genuine guest reviews for Sheraton Kona Resort & Spa at Keauhou Bay along with the latest prices and availability – book now. Some staff were not as friendly and reception staff were slow. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. The beds are comfortable and the room has all the normal attributes. The breakfast buffet at Rays on the Bay was a complete rip-off. This resort offers 2 outdoor pools, 4 restaurants, and a spa. All content should be genuine and unique to the guest. We had such an incredible time here & are going back next month because we absolutely loved our stay here! Is parking available at Sheraton Kona Resort & Spa at Keauhou Bay? I loved the ladder set into the water off to the right side, to be able to just jump in the ocean. Cultural shows, like free concerts or dancing, are also held at the resort. There is no microwave in the rooms and they have crappy mini fridges. Bell boys are not as helpful but yumi at concierge was very knowledgable with recommendations. Error: The Kona Country Club Golf Course is adjacent to the resort. Many thanks for that. Your contribution should be yours. The weather was great. The bathtub had a bunch of chips from something hitting it. Food was average but it was overpriced in their dinner restaurant. Yes, paid public parking on-site and valet parking are available to guests. She would go above and beyond. Walk along the property enjoying the ocean views was breathtaking experience. Sheraton Kona Review. Choose your currency. Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona: See 3,411 traveller reviews, 3,184 user photos and best deals for Sheraton Kona Resort & Spa at Keauhou Bay, ranked #10 of 14 Kailua-Kona hotels, rated 3.5 of 5 at Tripadvisor. It is reasonably priced and that isn't easy to find in Hawaii. … Prices are calculated as … Very pleasant grounds with a nice seaside promenade and beautiful views of the ocean and Keauhou Bay, Amazing views and amenities not far from town. Table and two chairs for dining were on the lanai with the ants. They offered a paid breakfast take out only averaging $12-16 pp. Lounge was not open. Shopping center is on the resort and the Keauhou Resort Trolley will take you there. Contributions should be appropriate for a global audience. And the touch of aloha with flowers and leaves. Open from 6am to 11pm, it was well-stocked with many of the items you would find in a convenience store in a large city. When I checked in the put me in the wrong room at first (I booked a room with double beds and they put me in one with one King bed). Are any cleaning services offered at Sheraton Kona Resort & Spa at Keauhou Bay? Booking.com’s role is to be a feedback distributor for both guests and properties. I really enjoyed my stay at Sheraton Kona and I highly recommend to you! The first time it was right after the Sheraton took over and my experience was less than pleasant. Sheraton Kona Resort & Spa at Keauhou Bay offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. Sheraton Kona Resort Reviews. This sh**hole is falling apart all around them and no one seems to care to do any repairs. Popular attractions Kahalu'u Beach Park and Magic Sands Beach are located nearby. Be careful as they add charges on for things like parking and we didn’t even use parking. To learn more about Sheraton, please visit Sheraton. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona: See 3,412 traveller reviews, 3,184 photos, and cheap rates for Sheraton Kona Resort & Spa at Keauhou Bay, ranked #10 of 14 hotels in Kailua-Kona and rated 3.5 of 5 at Tripadvisor. Covid no rest or food available or bar service. COVID update: Sheraton Kona Resort & Spa at Keauhou Bay has updated their hours and services. Fun and Free. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Please see our partners for more details. Your current language is English (US), Once, the wasp was vacuumed up, it was all good. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. If you booked through us and want to leave a review, please sign in first. 1 chair in bedroom, 1 chair on lanai. By the way, the hotel has amazing views either from you room with an ocean view or from the lobby. They did upgrade me for free to an ocean view for free but the new room was pretty outdated. The indoor and outdoor connecting pool is a favorite feature of guests of all ages. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Booking.com does not accept responsibility or liability for any reviews or responses. Went in on Saturday to see if I can get a pedicure done, and the receptionist told me, they are unable to book an appt, as their pedicure chair is broken. I really enjoyed my stay at Sheraton Kona and I highly recommend to you! Reviews are most valuable when they are original and unbiased. Booking.com™. I booked a prepai… Please don’t include personal, political, ethical, or religious commentary. Book Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona on Tripadvisor: See 3,412 traveller reviews, 3,184 candid photos, and great deals for Sheraton Kona Resort & Spa at Keauhou Bay, ranked #10 of 14 hotels in Kailua-Kona and rated 3.5 of 5 at Tripadvisor. Haleo Luau is minutes away. Priceline™ Guest Score [7.8 Good] 【 Sheraton Kona Resort And Spa At Keauhou Bay Reviews 】 Read reviews by verified guests of Sheraton Kona Resort And Spa At Keauhou Bay in Hawaii. We've sent you an email so you can confirm your subscription. And, they have a very convenient well stocked & staffed Holoholo store on site for all your needs. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Book Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona on Tripadvisor: See 3,411 traveller reviews, 3,184 photos, and cheap rates for Sheraton Kona Resort & Spa at Keauhou Bay, ranked #10 of 14 hotels in Kailua-Kona and rated 3.5 of 5 at Tripadvisor. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. The Sheraton Kona Resort at Keauhou Bay has been updated and refreshed including new carpet throughout all common areas and hallways. Ratings: Staff [8.1] - Cleanliness [8.1] - Location [8] I really appreciate that. Security was on it and actually paying attention to the property. Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona: See 3,411 traveller reviews, 3,185 user photos and best deals for Sheraton Kona Resort & Spa at Keauhou Bay, ranked #10 of 14 Kailua-Kona hotels, rated 3.5 of 5 at Tripadvisor. Today, the three-and-a-half-pearl Sheraton Kona at Keauhou continues to offer a more authentic alternative to the area's mega-resorts. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Enjoy 2 outdoor pools, 4 restaurants, and a full-service spa. The service at hotel is fabulous. These are difficult times for the Hawaiian Leisure and Sporting Industries. Loved the use of armbands with key chips so we didn’t have to carry keys around! 647 reviews of Sheraton Kona Resort & Spa at Keauhou Bay "I have stayed here twice. Yumi was fantastic at organising the tours for us. By the way, the hotel has amazing views either from you room with an ocean view or from the lobby. It was much more relaxing for me. I really appreciate that. What are some of the property amenities at Sheraton Kona Resort & Spa at Keauhou Bay? The valet were really good, and attentive. Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona: See 3,412 traveller reviews, 3,185 photos, and cheap rates for Sheraton Kona Resort & Spa at Keauhou Bay, ranked #10 of 14 hotels in Kailua-Kona and rated 3.5 of 5 at Tripadvisor. COVID update: Sheraton Kona Resort & Spa at Keauhou Bay has updated their hours and services. Nice facility to walk around and swim but not better than 3 star. Guests praise the kid-friendly amenities. Just completed a five-night stay at this hotel. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. I also liked the water proof wrist band room keys. We especially appreciated the adult pool. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. What a disappointment to the brand name!! I loved the market located just off the lobby on Level 2. Their service was slow. Claim your listing for free to respond to reviews, update your profile and much more. That being said, the menu items at the poolside bar were quite good. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. Our bathroom had a mouldy smell , the phone was not working properly and the alarm clock was broken. a bit more of an Continental breakfast :-). As a platinum member, I opted in breakfast instead of welcome points. There is a family pool and an adult pool, both are very nice and you can get towels etc from the staff. On this leg of our vacation we chose SHERATON KONA RESORT & SPA AT KEAUHOU BAY. Additional sorting options might be available (by type of traveler, by score, etc...). The only way to leave a review is to first make a booking. This allows us to verify that our reviews come from real guests like you. We travel extensively, and the Sheraton Kona Resort is a must visit! There are two pools in the hotel ( for adults and for kids). We want you to share your story, with both the good and the not-so-good. The waiter I think his name is AJ at rays at the Bay was fantastic. All rights reserved. On this leg of our vacation we chose SHERATON KONA RESORT & SPA AT KEAUHOU BAY. The facility is old and in need of some updates. During our stay, the hotel was quite empty, not many guests here so all of rooms got upgraded. Copyright © 1996–2021 We'll also provide transparency over the status of submitted content. Conveniently located restaurants include Gypsea Gelato, Da Poke Shack, and Sun Dried Specialties Fish Bowl. If you want a break from the covid chaos do NOT choose this Sheraton hotel. It wasn’t huge like some resorts and it had a well laid out design. Many travellers enjoy visiting Kealakekua Bay (10.9 km), The Painted Church (15.9 km), and Kamakahonu (9.7 km). Please enter a valid email address. Nearby attractions include Heavenly Hawaiian Kona Coffee Farm (3.7 km), Greenwell Farms (7.0 km), and Kahaluu Bay (2.3 km). We had two double beds which were great but there was a desk with no chair and no coffee maker. Which popular attractions are close to Sheraton Kona Resort & Spa at Keauhou Bay? The Oceanview room was sanitized before we arrived and all visitors and staff are required to wear masks on the grounds. The bathtub finish was peeling off. Yes, guests often enjoy the harbour view available here. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Our guests praise the pool and the helpful staff in our reviews. Which room amenities are available at Sheraton Kona Resort & Spa at Keauhou Bay? It was nice). Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Sheraton Kona is located just 30 minutes south of Kona's Keahole-Kona International Airport, and just a 10-minute drive south of Kailua-Kona. , We had such a Beautiful stay fir our 29 Wedding Anniversary! Great ocean views, location was good. Dirty smeared walls, unswept, unmopped floors. Whenever I had requests. There was a poolside bar with bar food but the drinks were $12-15 and happy hour was in the morning. What food & drink options are available at Sheraton Kona Resort & Spa at Keauhou Bay? They're also applicable regardless of the comment's tone. Mahalos. Both pools were really close to this room. By the way, the hotel has amazing views either from you room with an ocean view or from the lobby. This is the version of our website addressed to speakers of English in India. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Bedrooms beds too small and not enough furnishings. Liked the pools and the ocean and bay views. If you don’t have a car, it’s a bit far from everything... not really in walking distance to any decent food, so had to make do with what was available at the resort. Relaxing walks, nice views, good pool side service. Does Sheraton Kona Resort & Spa at Keauhou Bay offer any business services? Food extremely expensive both breakfasts and dinner. The breakfast was intercontinental- a croissant, a muffin, choose of juice or other soft drink, cold boiled egg and choose of fruit (I always picked papaya. After a review has been submitted, you can modify it by contacting Booking.com customer service. Pool. There is a complimentary trolley shuttle to help you get to places. Own or manage this property? Also love Ray's on the Bay. So I asked if I can book an appt for a manicure, and she informed me that the manicurist is not in, and only does it on Friday's...asked if I can book for a massage, "sorry, we are fully booked"...mind you there was nobody sitting in the waiting room nor in the back, it was absolutely quiet,..then another person came from the back and said we can book for Sunday at 1pm,..uhm, we check out at 12pm and I do have to catch a flight back home, as my life returns to reality...very disappointing with the service at the spa and how the lack of help they were trying to give me. Are there any historical sites close to Sheraton Kona Resort & Spa at Keauhou Bay? It was nice they kept the market open and the water slide on during the weekend. Sheraton Kona Resort & Spa at Keauhou Bay offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. The Oceanview room was sanitized before we arrived and all visitors and staff are required to wear masks on the grounds. My room overlooked the convention center roof. Perched on the volcanic cliffs of Keauhou Bay on the western shores of the Big Island, the Sheraton Kona Resort & Spa offers beautiful views and kid-friendly amenities. Reception staff were not as friendly and the queues to reception was not great. Stay at this 4-star spa resort in Kailua-Kona. Handy to have shops and pool bar. Popular amenities guests at Sheraton Kona Resort & Spa at Keauhou Bay can enjoy include entry to its world-class spa, Ho’ola, as well as its 24-7 fitness center. 78-128 Ehukai Street, Kailua-Kona, HI 96740, United States of America. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. The rooms were dated and the bathroom really needed a refresh. Definitely put snorkeling with the Mantas on your list! Yes, guests have access to a pool and a fitness centre during their stay. Grounds. Table and two chairs for dining were on the lanai with the ants. All we ask is that you follow a few simple guidelines. The grounds are immaculate, the service impeccable. It is a nice hotel with comfortable beds and a wonderful pool. There is a lovely walking area along the ocean that was beautiful at sunset. Are there opportunities to exercise at Sheraton Kona Resort & Spa at Keauhou Bay? Your current currency is Euro, Choose your language. The guest in the contacted room kids was little noisy, The down side was the rooms were large but sparsely furnished. There are more places to choose from in the Kailua-Kona area. There was live music on Saturday evening by the pool. sheraton keauhou bay hotel kailua-kona, sheraton keauhou bay resort and spa, sheraton kailua-kona, sheraton keauhou bay resort & spa. Award rates would have been 50,000 points per night for a Resort View room. Loved the hop on hop off trolley. Plus if you really get tired of these pleasantries, you can walk right across the street where you will find numerous cafes, restaurants, and shops of all kinds to amuse you to no end. Cloth towels was Beautiful at sunset in India had to run out the day i checked in buy. Yumi at concierge was very knowledgable with recommendations is English ( us ), Once, the friendly & customer... Us about their stay $ 12-16 pp upgrade me for free to respond to,... Rates with free cancellation no room service, but did n't try on., Kailua-Kona, Sheraton Keauhou Bay side, to be a feedback distributor for both guests and.. Are two pools in the hotel was vibrant chose Sheraton Kona and i highly recommend to!! 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